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匿名使用者
匿名使用者 發問時間: 電腦與網際網路軟體 · 2 0 年前

norton2004不能線上更新?

從開始更新作業系統版本為 XP sp2

之後,防毒軟體就不能再更新病毒碼!

當然,我有上網到諾頓下載安裝新的 Liveupdate

但還是會出現 「LU1848 無法建立callback物件」導致更新失敗....

請問大大們這失敗訊息是什麼意思...我該怎麼辦呢?

已更新項目:

請問《國志》大大.....

你說的網站是指哪裡?

要怎麼去問呢?謝謝!

2 個已更新項目:

《MAtt》大大,我的作業系統是xp啦...

你可以用大致上用自己的話陳述、教導我一便嗎?

謝謝你!

2 個解答

評分
  • 匿名使用者
    2 0 年前
    最佳解答

    我要有過這個問題

    是因為作業系統內的callback在不同版本下的資料會用不同的系統檔案

    我也會這樣

    我問過網站

    你去問問看你的系統是輔和哪一個的

    在去網路上下載

    我的是callback32.154

    還有

    不要亂配

    我一台電腦就這樣搞壞的

    想起來真傷心

    塢塢塢塢塢塢塢塢塢塢塢

    還被痛打一頓

    參考資料: 自己+網路+被痛打一頓的經驗
  • 2 0 年前

    訊息是因為諾頓防毒有檔案不見或受損

    解決方法,步驟太多了

    Find, and then fix, an important LiveUpdate file (for Symantec 2004 and earlier programs only)

    This problem can happen when a file needed for LiveUpdate is missing or damaged. Follow the instructions for your version of Windows to find, and then fix the file Iralrshl.exe.

    To find the file Iralrshl.exe in Windows 95/98/Me/NT/2000

    On the Windows desktop, double-click the My Computer icon.

    Do one of the following:

    In Windows 98, on the View menu, click Options.

    In Windows Me/2000, on the Tools menu, click Folder Options.

    Click the View tab.

    Uncheck Hide file extensions for known file types.

    Do one of the following:

    In Windows 98, in the Advanced settings box, under the "Hidden files" folder, click Show all files.

    In Windows Me/2000, under the "Hidden files" folder, uncheck Hide protected operating system files, and click Show hidden files and folders. (If you see a warning message, click Yes.)

    Click Apply, and then click OK.

    On the Windows desktop, click Start > Find or Search > For Files or Folders.

    In the Search Results window, in the Look in box, select (C:), and check Include subfolders.

    In the "Named" or "Search for" box, type or copy-and-paste the following name:

    iralrshl.exe

    Click Find Now or Search Now. What you do next depends on whether you found the needed file on your computer:

    If you found the file on your computer, go to the section "To fix the file Iralrshl.exe" section of these instructions.

    If you did not find the file, go to the "Uninstall and reinstall all Symantec programs" section of these instructions

    To find the file Iralrshl.exe in Windows XP

    On the Windows desktop, click Start > My Computer.

    On the Tools menu, click Folder Options.

    Click the View tab, and uncheck Hide file extensions for known file types.

    On the same tab, under the Hidden files folder, uncheck Hide protected operating system files, and click Show hidden files and folders. (If you see a warning message, click Yes.)

    On the Windows desktop, click Start > Search.

    Click All files and folders.

    In the All or part of the file name box, type or copy-and-paste the following name:

    iralrshl.exe

    Make sure that Look in is set to Local Hard Drives or to (C:) and that the following items are checked:

    More advanced options

    Search system folders

    Search subfolders

    Search hidden files and folders

    Click Search.

    Do one of the following:

    If you found the file on your computer, go to the section "To fix the file Iralrshl.exe" section of these instructions.

    If you did not find the file, go to the "Uninstall and reinstall all Symantec programs" section of these instructions

    To fix the file Iralrshl.exe

    To fix the file Iralrshl.exe, specify its location LiveReg registry key. To do this, follow the steps in each section in the order listed.

    --------------------------------------------------------------------------------

    Warning: In the following sections, you will be directed to make changes to the Windows registry. We strongly recommend that you back up the registry before you make any changes to it. Incorrect changes to the registry can result in permanent data loss or corrupted files. Modify only the keys that are specified. Read the document How to back up the Windows registry for instructions.

    --------------------------------------------------------------------------------

    To copy the file location

    In the Search results window, right-click the Iralshl.exe, and click Properties.

    In the Properties dialog box, where it shows Location, right-click to the right of the line of the location, and then choose Select all.

    On the same line of information (now highlighted), right-click again, and then click Copy.

    Click OK to close the Properties dialog box.

    Go on to the next section.

    To open the registry key

    From the Windows desktop, click Start > Run.

    In the Open box, type regedit

    Click OK to open the Registry Editor.

    In the left pane of the Registry Editor, starting at the top, click the + next to each of the following items, in order:

    HKEY_LOCAL_MACHINE

    SOFTWARE

    Symantec

    InstalledApps

    In the right pane, in the Name column, double-click LiveReg.

    Go on to the next section.

    To fix the registry Key

    When the Edit String box appears, the text in the Value data box should be highlighted. If the text is not highlighted, right-click the line of text and click Select all.

    On your keyboard, press Backspace to delete the text in the Value data box.

    To enter the correct information in the Value data box, right-click in the box and choose Paste. The location information for the iralshl.exe file found in the Search is entered into the box.

    Click OK, and then close the Registry Editor.

    Start your Symantec program, and run LiveUpdate.

    If you still see the error message, follow the instructions in the section "Uninstall and reinstall all Symantec programs."

    Uninstall and reinstall all Symantec products

    For step-by-step instructions, see Removing your Norton program using SymNRT.

    Translations of this Document:

    Given the time needed to translate documents into other languages, the translated versions of this document may vary in content if the English document was updated with new information during the translation process. The English document always contains the most up-to-date information.

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