匿名使用者
匿名使用者 發問時間: 社會與文化語言 · 2 0 年前

想請在飯店工作的大大們幫我填問卷(學校報告用的)^^~

請大大們幫幫忙~@@~感謝感謝!

FIRST NAME:

FAMILY NAME:

GENDER: □ FEMALE □ MALE

AGE: □ UNDER 25 □ 25-35 □ 36-45 □ 46-55 □ 56-65 □ OVER 66

TASK POSITION:

□ GENERAL MANAGER □ MANAGER □ STAFF

HOW LONG HAVE YOU BEEN IN THIS POSITION?

□BELOW 3 YEARS □ 3-6 □ 6-9 □ 9-12 □ 12-15 □ OVER 15

DEPARTMENT:

□ FRONT OFFICE □ HOUSKEEPING

□ FOOD AND BEVERAGE (RESTAURANT)

Why do you use e-commerce in your department?

What e-commerce do you use?

Do you think the e-commerce program is efficient and effective in the reservation, registration, and check out procedures?

After using e-commerce, do you think the realistic results are the same as the expected results?

In your opinion, what benefits has e-commerce made to the department been taken to the department?

In your opinion, what kind of effect will be achieved using e-commerce within the Front Office Department?

Any suggestion or comments about the use of e-commerce in the future?

已更新項目:

很急~請大大們盡量用英文回答,當然也可用中文回答!

2 個解答

評分
  • 2 0 年前
    最佳解答

    請大大們幫幫忙~@@~感謝感謝!

    FIRST NAME: Ashley, M.S. (Chinese initials)

    FAMILY NAME: Chien

    GENDER: □ FEMALE

    AGE: □ UNDER 25

    TASK POSITION: Operator

    □ STAFF

    HOW LONG HAVE YOU BEEN IN THIS POSITION?

    □BELOW 3 YEARS (1 and half year)

    DEPARTMENT:

    □ FRONT OFFICE

    Why do you use e-commerce in your department?

    easy to deal with lots of paper works

    What e-commerce do you use?

    HTL operating system, Easy Flow 200 Web Plus

    Do you think the e-commerce program is efficient and effective in the reservation, registration, and check out procedures?

    You bet! all of them, 'coz it saves lots of time

    After using e-commerce, do you think the realistic results are the same as the expected results?

    much better than the expected results.

    In your opinion, what benefits has e-commerce made to the department been taken to the department?

    speed up the interaction with another Dept/guests.

    In your opinion, what kind of effect will be achieved using e-commerce within the Front Office Department?

    save much time for the hotel guest, that will put them at ease, even though they had a bad journey or got cross.

    Any suggestion or comments about the use of e-commerce in the future?

    got to improve someday, it'll make rookie much easier to operate.

    參考資料: The Landis
  • CC
    Lv 6
    2 0 年前

    非常感謝貍兒的即時幫忙!!^o^

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