? 發問時間: 社會與文化語言 · 1 0 年前

急徵 ”英翻中” 的高手大大幫忙

Harry sees Compufix as a company that is able to provide its customers with a “one stop shop” for computer hardware problems and “quick response.” Compufix focuses upon fixing technology(for example, laser printers),as opposed to fixing the products of certain manufacturers(for example, Hewlett Packard laser printers),and fixing it quickly(that is,within four hours).According to Harry, this competency differentiates Compufix from the service operations of original equipment manufacturers such as IBM, Hewlett Packard, Compaq, and DEC, all of whom presumably have a competency in fixing the equipment they produced but are less skilled at fixing the equipment of other manufacturers and may not be as Compufix.

Harry developed a number of fundamental business principles that have been crucial in guiding the development of Compufix. First, Compufix pledges never to let the customer down and to always “walk the talk.” Second, consistent with this philosophy, Compufix promises important customers that four hours will be the maximum downtime they will have to suffer as a result of equipment failure. If an equipment problem cannot be fixed on-site by a Compufix field engineer, Compufix will replace the malfunctioning part or machine with a backup from its own supplies, ship the malfunctioning item to its own repair depot, and fix the problem there. Third, Compufix also pledges to its customers to have any part necessary, anywhere in the world, within twenty-four hours. Fulfilling these promises requires Compufix to hold an extensive inventory of parts and equipment. Fourth, Compufix makes a concerted effort never to get involved with any political issues involving its clients. Fifth, Harry has also pledged to keep the lines of communication open at all times with his employees. To avoid the spread of rumors, he and his management staff hold regular all-employee meetings.

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    哈利見到 Compufix 為一家能夠為電腦硬體問題提供一家 " 一家停止商店 " 給它的消費者的公司和”快的回應。” Compufix 一固定技術 (舉例來說,雷射印表機)集中,當做反對到固定特定製造業者 (舉例來說,惠普雷射印表機)的產品,而且很快地固定它. (哪一是,在四小時之內)根據 對哈利,這一個能力使 Compufix 不同於最初設備製造業者的服務行動,像是 IBM 、惠普、 Compaq 和十二月,全部都推測上在固定他們生產了但是在固定其他製造業者的設備是比較不熟練的設備方面有一個能力而且不可能當做 Compufix 。

    哈利發展了已經在指導 Compufix 的發展方面是決定性的一些基本的商務原則。 首先, Compufix 從不保證讓消費者失望和到總是”散步談話。”秒,一致的與這哲學, Compufix 允諾四小時將是他們將由於設備失敗必須遭受的最大的停工時間的重要的消費者。 如果一個設備問題不能夠被修理在-之上藉著 Compufix 位於 領域工程師, Compufix 將替換那發生故障部份地或者以機器製造與來自它自己的補給的後援,運送那發生故障對它自己的修理倉庫計算,而且在那裡固定問題。 第三, Compufix 也對它的消費者保證有任何的部份必需,全球各地,在二十 - 四小時之內。 實現這些承諾需要 Compufix 支撐一廣泛的 部份和設備的存貨清單。 第四的, Compufix 從不盡力以包括它的客戶的任何的政治議題參加。 第五的,哈利也已經保證和他的受雇人員總是保存溝通公開的線。 避免那謠言、他傳佈而且他的管理職員維持一般的所有-受雇人員會議。

    希望能幫到你@@~

    參考資料: me
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