Learn how to sidestep some of the most common management blunders and get in step with your employees.
By Richard G. Ensman
Managing employees has never been easy, but these days it seems that new restaurant managers face even more potential pitfalls. Seemingly inconsequential actions can send managers tumbling down into a dark morass of complaints, conflicts and possibly even lawsuits.
Here is a roundup of the most common management missteps and some common-sense suggestions restaurant owners can use themselves or share with their management teams to keep management-related problems at bay.
The worst mistake?
There is one management misstep — lack of planning — that is possibly worse than all the others. Lack of planning can lead to mismatched priorities, poor scheduling and improper allocation of the manager's and employees' time. In fact, many of the 10 most common mistakes have their roots in poor planning.
Establishing clear goals and objectives — together with the use of other effective management techniques — will keep the restaurant management team in step with employees.
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Richard G. Ensman 著