摘要: The article offers information on the problems being faced by US Airways. The company is responding to its sagging service levels by bringing in a new executive to serve as chief operating officer. US Airways has struggled to integrate the operations of its two predecessors, the former USAir and America West Airlines. US Airways has admitted that operations at its major hub at Philadelphia, Pennsylvania have been unacceptable
內容:US Airways is responding to its sagging service levels by bringing in a new executive to serve as chief operating officer but faces, worsening labour problems.
The Phoenix-based carrier has struggled to integrate the operations of its two predecessors, the former USAir on the east coast and America West Airlines in the west. For the first six months of the year, US Airways had the lowest on-time performance and highest number of complaints of the 20 largest airlines. DoT statistics also show US Airways ranked 14th among 20 carriers in mishandled baggage reports.
US Airways has admitted that operations at its major hub at Philadelphia have been unacceptable. Earlier this year it appointed an executive to improve the hub. In September the airline also appointed a new chief operating officer, Robert Isom, who is tasked with improving the carrier's entire system. Ex-Northwest manager Isom says he will stress on-time arrivals and departures. The airline had been without a chief operating officer for a year.
The integration of the operations of the two predecessors has in part been hobbled by difficulties in integrating the two different pilot workforces. Its pilot group in the east has protested the way the carrier plans to merge the seniority status of the two groups and says it will leave the Air Line Pilots Association to form a new union. The new group says about 2,300 of the 3,200 "east" pilots favour the new union
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摘要： 文章提供信息關於美國空中航線面對的問題。 公司反應它下垂的服務水準通過一位新的執行委員擔當的帶來業務執行責任者。 美國空中航線努力集成它的二個前輩的操作，前USAir和美國西部航空公司。 美國空中航線承認操作在它的主要插孔在費城，賓夕法尼亞是不能接受的
基於菲尼斯的載體在東海岸在西部努力集成它的二個前輩的操作，前USAir和美國西部航空公司。 在年的前六個月，美國空中航線有20家最大的航空公司的怨言的最低的準時表現和高數量。 小點統計也顯示美國空中航線在處理不當的行李報告排列了第14在20個載體之中。
美國空中航線承認操作在它的主要插孔在費城是不能接受的。 它今年初任命執行委員改進插孔。 在九月航空公司也任命了一名新的業務執行責任者，羅伯特Isom，分配與改進載體的整個系統。 前西北部經理Isom說他將強調準時到來和離開。 沒有一名業務執行責任者一年，航空公司是。
二個前輩的操作的綜合化一部分由困難在集成二不同試驗勞工跛行了。 它的試驗小組在東部抗議了載體計劃合併二個小組的資歷狀況并且說的方式它將離開航線飛行員協會形成新的聯合。 新的小組說大約2,300 3,200 " east" 飛行員傾向新的聯合