peter 發問時間: 社會與文化語言 · 1 0 年前

翻譯達人..請幫忙翻譯以下客訴..急..感恩

客訴描述::色不均/死燈

測試研判:

一.問題確認:

2008/02/19 收到客人退回不良品53PCS

(其中2 PCS/死燈,49 PCS/色不均, 0.5 PCS /折斷,1.5PCS/不同規格(測試無異常)

二.原因分析:

1.LED死燈:其中LED1和LED2為開路狀態既死燈,造成同串6顆LED不亮,此部份會進一步實驗溶解分析

2.色不均:單顆LED色弱,目前對色弱LED進行各參數測試比對,分析結果為LED光衰引起的色不均現象

三.推理結果:

1.以上不良品判定為光衰造成的主要因素,屬於材料本身不良

改善措施

供應商已進行製程改善,日後將會對改善後的LED做加嚴壽命實驗測試,並持續追蹤

2 個解答

評分
  • 1 0 年前
    最佳解答

    The guest tells and describes The uneven / dead light of color is tested and studied and judged First. The question is confirmed: Receive 2008/02/19 return guest product 53PCS not bad (2 PCS among them /die light of,49 PCS /have the uneven color,0.5 PCS /break, 1.5PCS /as specification(test unusual) Two. The reason is analysed: 1.LED die light: LED1 and for open a way state die light already, it causes to be on with bunches of 6 LED, this part will test and dissolve and analyse 2 further LED2 among them. The color is uneven: Single drops of LED anomalous trichromatism, anomalous trichromatism LED go on every parameter test than right, analysis result decline color uneven 3 phenomenon that cause only for LED correctly at present. Reasoning result: 1. Bad product the above is it decline main factor that cause for light to judge, material bad to improve measure supplier

    參考資料: 自己
  • 1 0 年前

    不好意思..對光電領域上的專有名詞不是很了解..只能就事件本身做大概翻譯.. 希望能幫的上你忙喔

    Dear customer

    We have already recieved your return of 53 pcs of defective LED on 19 Feb. There are 2 dead , 49 poor LEDs in this defective goods. Among that 0.5 pcs is broken and 1.5 pcs have different spec.

    After carefully inspecting the defects we found that the fading of the LED itself is the reason which caused the poorer illumination. We also put the 2 dead LED into further examination and are still waiting for the result.

    We suggest that the quality of the source material is the main reason of these defects. We have already informed our suppliers and will have extended life time examination in further process.

    Your satisfaction is our goal.

    Yours

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