匿名使用者
匿名使用者 發問時間: 社會與文化語言 · 1 0 年前

徵求英文超級無敵高高手(曾留美居美或美籍人士尤佳)

我是某賣場銷售小姐..

因為我英語能力不佳..又常會遇到外籍客人

所以總會發生對話以及溝通不佳的窘境..

所以想詢問幾個賣場結帳時常會遇到的幾個銷售英語..

希望外語高手能為我詳細解惑..

最好是比較正確的生活口語的答案..謝謝..

(我要的不是翻譯機器產生出來的答案喔..因為有些都怪怪的)

一.客人詢問時..他(她)會怎麼說:

1.產品保固期多久?

2.如何申請會員卡?

3.我需要填寫哪些資料嗎?

4.申請會員卡需要費用嗎?

5.全省門市都能使用嗎?

6.可以分期付款嗎?

7.可以幫我查詢xx商品嗎?

8.可以幫我訂購嗎?

9.訂金須先支付多少?

10.商品需要多久時間才能到貨?

11.貨到會通知嗎?

12.分期付款可以分幾期?

13.可以幫我運送嗎?

14會員有打折嗎?

二.回答客人問題或應對客人時..我該怎麼說:

1.產品保固期限為1年

2.需要分期付款嗎?

3.分期零利率

4.請再這邊簽個名(訂單上.信用卡簽單上.)

5.請稍後..讓我為您貼上保固標籤

6.排除例假日..3~7個工作天到貨

7.請稍後..馬上爲您查詢

8.訂金方便預先支付1000元嗎?

9.方便留下您的姓名及電話嗎?

10.謝謝您的惠顧..

11.全省門市都能為您服務

12.申請會員是免費的..不需要任何費用

13.還有任何需要爲您服務的地方嗎?

14.可以分六期零利率

15.目前所有銷售人員人在忙碌中..請您耐心稍後

我發問的問題有點多..可是對我而言都滿重要的..

希望各路高手能為我依序詳細解惑..

我會萬分感謝的...

已更新項目:

哇..好快就有人解答了..

首先先謝謝你

但是第二項的第12個解答不是很懂ㄟ..

2 個已更新項目:

首先衷心感謝"黑色芭比"的詳盡回答

針對第二項的第14個提問我做個說明..

我們公司有針對特定商品有分3期.6期.和12期都是零利率

所以是.."只能分?期..而且零利率

謝謝你的耐心回答喔..

6 個解答

評分
  • 1 0 年前
    最佳解答

    1.產品保固期多久? How long is the warranty? 或 Is there a warranty? How long?

    2.如何申請會員卡? How can I apply for a membership?

    3.我需要填寫哪些資料嗎?Which Form do I need to fill up?(我需要填哪些表格?) 或 Where do you need me to fill up?(你需要我填寫哪裡?{指哪些表格或表格上的哪些資料})

    4.申請會員卡需要費用嗎? Is there any charge (annual fee年費) for the membership?

    5.全省門市都能使用嗎? Will I able to use it all over Taiwan? Will all stores in Taiwan take it?

    6.可以分期付款嗎? Can I pay for it monthly?

    7.可以幫我查詢xx商品嗎? Can you please check XX for me?

    8.可以幫我訂購嗎? Can I prepay?(我可以先預購嗎?) Can you pre order for me?(你可以先幫我訂購嗎?)

    9.訂金須先支付多少? How much do I need to put down for deposit? How much do I need to pay first? How much is the down payment?(很多種說法耶~但重點是隻道Deposit吧~你說賣場~金額應該都不大~deposit會比較常用到)

    10.商品需要多久時間才能到貨?When will the merchandise come? How long will it take for me to get the merchandise??

    11.貨到會通知嗎? Will you contact(call) me when it's here?

    12.分期付款可以分幾期? How long do I have to pay it off?

    13.可以幫我運送嗎? Do you have deliver service??

    14會員有打折嗎? Is there any discount for the member?

    2008-07-03 09:09:34 補充:

    1.產品保固期限為1年 Product warranty is one year.

    2.需要分期付款嗎? Would you like to pay for it now? or mothly? (現在付清嗎?還是分期{月})

    3.分期零利率 There's no interest for the monthly payment.

    2008-07-03 09:10:12 補充:

    4.請再這邊簽個名(訂單上order sheet 或 invoice.信用卡簽單上credite card receipt.) Can you please sign here (again "再"可加在句尾)

    5.請稍後..讓我為您貼上保固標籤 Please wait for a moment, let me put on the warranty sticker for you.

    2008-07-03 09:10:42 補充:

    6.排除例假日..3~7個工作天到貨 Weekends and holidays are not included, it takes around three to seven days for us to receive the order.或It usually takes about three to seven working days.

    7.請稍後..馬上爲您查詢 Please wait for a moment, I will check for you right away.

    2008-07-03 09:10:56 補充:

    8.訂金方便預先支付1000元嗎? Please pay One thousand dollars for the deposit if it's convenient for you.

    9.方便留下您的姓名及電話嗎? Is it ok for you to leave your name and phone number?

    2008-07-03 09:11:07 補充:

    10.謝謝您的惠顧.. Thank you for shopping at XX(店名)

    11.全省門市都能為您服務 Yes, you can go to any of our store in Taiwan.

    2008-07-03 09:11:35 補充:

    12.申請會員是免費的..不需要任何費用 It's free for the membership.或There no charge forthe membership.

    13.還有任何需要爲您服務的地方嗎? Is there something else I can do for you?

    2008-07-03 09:11:44 補充:

    14.可以分六期零利率 (這裡我看不太懂~是只能分期六個月並且零利率還是可以分比六個月還多但過了六個月後需付利息~請說明~我在補充!)

    15.目前所有銷售人員人在忙碌中..請您耐心稍後 All sale's representatives are busy now. Please wait for a moment或 Please wait patiently.

    2008-07-04 00:33:25 補充:

    首先衷心感謝"黑色芭比"的詳盡回答

    a:不客氣唷! ^^

    針對第二項的第14個提問我做個說明..

    我們公司有針對特定商品有分3期.6期.和12期都是零利率

    Dependenting on different products, we have three months, six months and twelve months payment plans and without any interst charge.

    所以是.."只能分?期..而且零利率 We provide ? months and there's no interst.

    參考資料: 在美國百貨公司打過工~^^, 字太多啦~寫不下@@, 字太多啦~寫不下@@, 字太多啦~寫不下@@, 字太多啦~寫不下@@, 字太多啦~寫不下@@, 字太多啦~寫不下@@, 字太多啦~寫不下@@
  • 呆子
    Lv 7
    1 0 年前

    what is the terms of partial payment ? partial payment為分期付款。另外partial shipment 為分期運送,分店除了branch外, outlets 亦可*****

  • KH.
    Lv 5
    1 0 年前

    peace4Tw, Alex跟芭比的都不錯

    peace4Tw -> great answer

  • 1 0 年前

    Dear you, Your questions are really too many and I can not answer all your questions here as the limit in words. Can you please tell me your e-mail address so that I can send them over to you?

    My mail address is hommersaak@yahoo.com.tw. Please do send me your mail add. Because I have used almost 40 minutes to translate all your questions. And I am sure that it will be of helpful to you a lot.

    Since I have been living in Norway and I use English for many years.

    p.s: I really have done my bests to help you, just send your mail add. to me as soon as possible.

    參考資料: Have been living in overseas for over 10 years and I use English daily
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  • 1 0 年前

    一.客人詢問時..他(她)會怎麼說:

    1.產品保固期多久? What is the warranty of this product?

    2.如何申請會員卡? How to apply for membership?

    3.我需要填寫哪些資料嗎? Should we fill up those information? What information should we fill in?

    4.申請會員卡需要費用嗎? Is there any application fee for the membership?

    5.全省門市都能使用嗎? Is the membership good for all the branches in Taiwan ?

    6.可以分期付款嗎? Is there any installment plan?

    7.可以幫我查詢xx商品嗎? Can you check xxx merchandise for me?

    8.可以幫我訂購嗎? Can you order for me?

    9.訂金須先支付多少? What is the down payment? How much deposit should I pay?

    10.商品需要多久時間才能到貨? What is the arrival time of the delivery.

    11.貨到會通知嗎? Will you notify me for the arrival of the merchandise?

    12.分期付款可以分幾期? How many payments are there in the installment plan?

    13.可以幫我運送嗎? Can you deliver for me?

    14會員有打折嗎? Is there any discount for the members?

    二.回答客人問題或應對客人時..我該怎麼說:

    1.產品保固期限為1年 There is one year warranty of this product.

    2.需要分期付款嗎? Do you need any installment plan?

    3.分期零利率 There is zero interest on the installment plan.

    4.請再這邊簽個名(訂單上.信用卡簽單上.) Please sign on the order sheet/credit card receipt.

    5.請稍後..讓我為您貼上保固標籤Please wait for a moment, I need to stick the warranty label on. 6.排除例假日..3~7個工作天到貨 The merchandise will arrive in 3-7 business day.(就是不包括假日)

    7.請稍後..馬上爲您查詢,Please wait a moment, I will check for you immediately.

    8.訂金方便預先支付1000元嗎? Can you pay $1000 for down payment?

    9.方便留下您的姓名及電話嗎? Could you please leave your name and telephone number for me?

    10.謝謝您的惠顧..Thank you for your patronage. Thank you for shopping with us.

    11.全省門市都能為您服務 You can enjoy services at all the branch stores in Taiwan.

    12.申請會員是免費的..不需要任何費用 The membership application is free.

    13.還有任何需要爲您服務的地方嗎? Is there anything else I can do for you?

    14.可以分六期零利率 The installment plan is 6 months with zero interest.(without interest)

    15.目前所有銷售人員人在忙碌中..請您耐心稍後 All our sales representatives are busy now, please wait a moment, thank you for your patience.

    參考資料: 經驗
  • 1 0 年前

    我回答口語的

    一.客人詢問時..他(她)會怎麼說:

    1.產品保固期多久?

    How long is the warranty period of the product?

    2.如何申請會員卡?

    How to apply membership card?

    3.我需要填寫哪些資料嗎?

    Should I fill in any data?

    4.申請會員卡需要費用嗎?

    Should I pay for the membership card.

    5.全省門市都能使用嗎?

    Is it(card) applicable in all stores in Taiwna?

    6.可以分期付款嗎?

    Can I pay with installments?

    7.可以幫我查詢xx商品嗎?

    Could you help me to inquiry XX item?

    8.可以幫我訂購嗎?

    Could you help me to order?

    9.訂金須先支付多少?

    How much should I pay for the deposit?

    10.商品需要多久時間才能到貨?

    How long will the commodity arrive?

    11.貨到會通知嗎?

    Will you notice me while it arrives?

    12.分期付款可以分幾期?

    How many periods can I get for installment?

    13.可以幫我運送嗎?

    Do you have delivery service?

    14會員有打折嗎?

    Any discount for member?

    二.回答客人問題或應對客人時..我該怎麼說:

    1.產品保固期限為1年

    Time of warranty is one year.

    2.需要分期付款嗎?

    Do you need installment?

    3.分期零利率

    Installment with zero interest rate.

    4.請再這邊簽個名(訂單上.信用卡簽單上.)

    Please sign your name here.

    5.請稍後..讓我為您貼上保固標籤

    Please wait a second, let me paste the warranty tag for you.

    6.排除例假日..3~7個工作天到貨

    3-7 days can be delivered to you excluding holidays.

    7.請稍後..馬上爲您查詢

    Wait a moment, I will check for you now.

    8.訂金方便預先支付1000元嗎?

    Is it convenient for you to pay NTD 1000 for down payment?

    9.方便留下您的姓名及電話嗎?

    Pleaes leave your name and phone number.

    10.謝謝您的惠顧..

    Thanks for coming.

    11.全省門市都能為您服務

    All stores in Taiwan can serve you without problem.

    12.申請會員是免費的..不需要任何費用

    It's free to apply member, no any chage.

    13.還有任何需要爲您服務的地方嗎?

    Any else I can serve you?

    14.可以分六期零利率

    six installment with zero interest rate.

    15.目前所有銷售人員人在忙碌中..請您耐心稍後

    All sales person are busy , please wait a second.

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