匿名使用者
匿名使用者 發問時間: 社會與文化語言 · 1 0 年前

採購英文書信(跟催廠商簽回訂購單確認)----(1)

這個廠商是我們客人指定的印刷廠,關於單價付款條件都已談好(不是與我談的),當第一次訂單發行1/6給他們,廠商竟然對於MOQ有意見,訂單一直不簽回,上週經我們業務協談後,此問題己解,但是訂單還不肯簽回,昨天開出第二次訂單給他們,同時請他回簽第一次訂單,他竟然又提到付款問題,我就將當時他回給我們業務的付款條件的mail 再轉給他,但是他最後還是沒有說要幫我簽回,索樣時間也不告訴我能何時寄出?訂單又不幫我確認簽回!英文書信中,訂單應該用什麼方式讓對方一定要簽回,或者用限制天數簽回,而能夠以不得罪人為原則(很無奈,真想用駡的,但是處理事情是用理性,不是用意氣),因自已英文能力不好,求助於達人協助,麻煩給英文時,也同時用中文解釋一下內容...謝謝!

關於訂單來往書信如下

我的發文第一封:

I faxed purchasing order to you . (PO NO.TE-09XXXXX)

Please kindly confirm upon receipt & sign and fax it back for us to floow.

My fax number is 886-2-XXX-XXXX ,

PS! Pls also re-sign the order asap.(PO NO. TE-09XXXX)

Thanks!

廠商回文:

Sorry our fax machine is not working today. We have moved into a new office just today. Could please send me a scanned version of it ?

Regards,

我的發文第二封:(用掃瞄mail訂單給他)

Please kindly see the attachment, Thanks!

廠商回文:

As per email from Ivy. Goods are supposed to deliver not later 13th of Feb. Also we have not confirmed payment terms yet. I will get back to you on payment terms soon.

Thanks and Regards,

我的發文第三封: (我將他回文給我們業務的mail貼在發文下,同時也將他們來往的協談用附檔方式一起給他)

Regarding the payment terms,please find your conversation with ivy as below

Thank you

-----------------

Cxx(廠商公司名) would like to offer 60 days Payment terms to Tsaye. ( this might be extended in future, please understand this is our first project)

All payments are in USD since our accounts department is based in US and they prefer payment in USD.

廠商回文:

My apologies for the confusion. I completed missed this one

>_<真的很氣人,最終還是沒回答我何時可以簽回…

PS! 同之前提問”跟催廠商的寄樣日期(採購英文書信)”是同一個廠商

已更新項目:

這個廠房在HK,但是不會說中文,是外國人, 所以...很累!

2 個已更新項目:

打錯字了, 這個廠商是在H.K,但是不會說中文,是外國人, 所以...很累!

3 個已更新項目:

中午前又說是我們沒有填客戶資料給他們,所以他們無法作業...資料我們正在填寫中.

4 個已更新項目:

7.第三封mail他回覆沒有收到跟ivy的那封內容,但一樣沒有簽回!

不是這個意思, 他回文是向我道歉, 是他自己遺漏那個的意思.

4 個解答

評分
  • 1 0 年前
    最佳解答

    請再冩給廠商:

    There has been some delay due to your office shifting, hence you did not receive our faxed copy of the purchase order. We have since scanned a copy to you and would much appreciate if you could expedite to sign and mail back to us in order that the delivery date could be met.

    As you have missed the earlier mail on payment terms, please advise if you are agreeable to the following terms as per your conversation with Ivy:-

    "Cxx(廠商公司名) would like to offer 60 days Payment terms to Tsaye. ( this might be extended in future, please understand this is our first project).

    All payments are in USD since our accounts department is based in US and they prefer payment in USD."

    We have also completed filling up the particulars of our client.

    Please understand that we value our customer and need to answer to their query on sample request as well as delivery date and we cannot afford to lose any more time.

    We hope to receive the signed copy of our purchase order immediately due to time constraint.

    Thank you for your kind understanding.

    With warmest regards,

    xxx

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  • 匿名使用者
    6 年前

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  • 呆子
    Lv 7
    1 0 年前

    建議使用完整proforma invoice 將所需trade term 詳列於其中,請其簽回即可*****

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  • 1 0 年前

    1.請問這家廠商是在美國嗎?你何不只接打電話給對方呢?

    2.再者,是誰跟對方談的?

    3.如果對方接受怎麼沒有當下mail請對方簽回呢?

    4.這樣的一來一往太浪費時間了.

    5.再來你發mail給對方;請設讀取回條.

    6.對方不簽回一定有問題!

    7.第三封mail他回覆沒有收到跟ivy的那封內容,但一樣沒有簽回!

    所以我建議

    Dear Sir:

    We understand when you moved into new office that all equipment is not ready so you miss the mail as attachment and we also understand that you must be very busy to settle down for the new office.

    However, we have been waiting for your sign back of p/i in couple days, is there any problem ? Would you please reply it? otherwise, please sign back our P/O(xxxx). We are afraid of to lose the case(customer), because we have no idea how to response to the customers of sample request or(delivery day).

    Your reply will be greatly appreciated.

    Hope to hear soon from your side

    with best regards,

    xxxxx

    希望這對你有幫助

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