Re: our P/O No.9868,your invoice KR-0366
We regret to draw your attention to the defective goods which we received on Monday. The quality is indeed far from our expectation. The poor colors make the products look cheap. Moreover,you packed them wrong and the quantity inside the package is not enough. Our manager is very angry about this matter. Please give us an explanation and tell us how to resolve our problem.We look forward to your prompt replay.
- 語晴Lv 41 0 年前最佳解答
We apologize for the mistake of our goods. Our staffs do not know the procedure and the information of our goods very well, we are sorry about this. To show our apology, we offer you a special discount of 10 percent and we will make up the deficiency next time.
- 世賢Lv 51 0 年前
We apologize for the quality problem. As the new emploees didn't
familier with packing and made wrong packing and quantity shortage,
we are willing to provide a 10% discount on this order. We will
compensate the shortage quantity on your next order.