有個德國的廠商很麻煩，我們下了訂單，也一直在寫e-mail問對方要告知我們大概出貨日期，還有這張訂單可以出多少貨櫃，可是對方都不正面回應，或者就根本不回應，我好沒哲唷，請問該如何處理??? 或是各位有更好的建議?? 請回附英文唷~ 謝謝~
- CavalierLv 710 年前最佳解答
是首次合作的廠商嗎? 確定email address正確嗎? 之前通過信件嗎? 知不知道何部門何人經辦? 如果不知道, 那麼打電話也未必找得到可以給您答案的人. 對方若一再怠忽您的詢問, 可去函適度表示不悅, 這可能是經辦人工作態度懶散所致.
With reference to PO No. xxx that we placed with you on xxx(date), we have
sent you several mails asking of the relevant important points, but have up
till now received completely no reply. We regret to point out that this doesn't
Would you kindly break your silence by advising us the following:
1) What would be your estimated date of delivery?
2) How many containers is our order quantity composed of? Would you
suggest such a revised quantity as to fully load all the containers?
We look forward to hearing from you rapidly. Thanks.
Xxxx Xxx參考資料： 國際貿易資深實務經驗
- 10 年前
Print this email out then send it by fax with "Top Urgent" mark.參考資料： myself
- SpielzeugLv 510 年前
maybe the guy who deals with it is on vacation since it is still the week of Easter. as u mentioned, try to make a phone call directly.
(os. german guys have plenty of holidays in a year)
- uLv 710 年前
make a phonecall to the guy in charge of this case.