匿名使用者
匿名使用者 發問時間: 電腦與網際網路硬體桌上型電腦 · 9 年前

your apple id has.....怎麼解決

iphone要下載一直出現your apple id has been disabled

寫信到iphone客服回覆以下,但還是不知道怎麼才能再用原來的帳號,試了改密碼、信用卡重設新卡都一樣不行,誰可以救救我呀~!!!!

Hello again,

I just wanted to send a quick follow up to my previous request for more information. I've copied the previous email below, and I look forward to helping you resolve this issue.

Sincerely,

Vinay

iTunes Store/Mac App Store Customer Support

http://www.apple.com/support/itunes/ww/

Please Note: I work Thursday-Saturday, 09:30 PM to 06:30 AM CST.

Thank you for allowing me the opportunity to assist you.

Dear Chang,

Welcome to iTunes Store Customer Support. My name is Vinay. I will be glad to assist you.

I understand that your account, "xxxxxxx@hotmail.com", has been disabled and you would like it enabled.

In order for me to investigate, you will need to review the order history/cc statement for unauthorized purchases and provide one of the following:

- the order number of one of your purchases

- the last four digits of the credit card used for your iTunes Store account

- the answer to one of your security questions

And two items from this list:

- your birth date

- the billing address listed on the account

- the phone number on the account

I will use the information you provide to investigate the possibility of enabling your account. Please note this investigation could take several days. I will keep you updated. Your patience in this matter is greatly appreciated.

Chang, I'll be looking forward for your response as resolving the issue is important for me.

3 個解答

評分
  • 9 年前
    最佳解答

    Vinay要請你把以下其中一項證明給他:

    -其中一個購買序號

    -妳在itunes store 所用的信用卡最後4個號碼

    -密碼提示問題的答案

    加上以下其中兩項:

    -生日

    -帳單地址

    -帳號的電話號碼

    她需要那些資料才能去幫你重新啟動妳的帳號喔 可能會需要個幾天作業時間

    順便分享一下

    我是apple超級粉絲 專門買apple的東西的 可是真的好貴喔

    不過阿 我在團購大王優惠報有看到一個超級好康 給所有apple使用者!趕快在搶完之前分享給yahoo的大大看!~~

    http://www.groupbuy.com.tw/ index.php?deal=0oEuZACNmB& index=lkyusb

    apple的2.0傳輸線販售才$99元耶!

    重點是含運費... 光運費就超級划算的了吧~~

    大家要搶要快, 有限量喔!

    而且如果有大王金幣的話還可以在省$10!!

  • 匿名使用者
    6 年前

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  • 匿名使用者
    6 年前

    到下面的網址看看吧

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