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The digital divide, digital natives and usability The distinction between those who have access to information and communication technologies (ICTs) and those who do not is called the digital divide. It marks the disparity between ICT 'haves' and 'have nots'. At first the digital divide was... 顯示更多 The digital divide, digital natives and usability
The distinction between those who have access to information and
communication technologies (ICTs) and those who do not is called the digital
divide. It marks the disparity between ICT 'haves' and 'have nots'. At first the
digital divide was defined in binary terms: a gap between ICT 'haves' and
'have nots', but more recently researchers (Norris, 2001; Chowdhury, 2004)
have noted that a digital divide can be of different types:
• the social divide: the difference in access between diverse social groups
• the global divide: the difference in access to the internet
• the democratic divide: the different applications and uses of online
information to engage and participate in social life.
There is a general belief that the digital divide only exists between the
developed and developing counties. While this is true- because of the lack of
ICT infrastructure, telephone and internet access, and generally poor
educational level and socio-economic conditions of the population in
developing countries - a digital divide also exists among different sectors of
societies in developed countries.
How does the digital divide affect usability of information products and
services? Obviously if people have no or only limited access to ICTs in
general, and internet and digital information services in particular, they will
use no online information products and services, or fewer than others do.
This chapter discusses the concept of the digital divide, how it is measured,
and associated parameters such as digital literacy. It provides some statistics
to indicate how the digital divide exists in different nations in the developed and developing world, and discusses how the digital divide affects the
usability of information products and services and what lessons can be
learned relating to digital literacy research.
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