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匿名使用者
匿名使用者 發問時間: 社會與文化語言 · 6 年前

不適當的英文書信重新改善,改寫成一封完善的抱怨回覆函

“Your complaint about your fax machine that you bought from us last year has been passed to me for my attention. Please be informed that your policy documents shows that you only have a one year guarantee for this product and it ran out on 2nd Sept. So if you want it fixing you will have to pay for it.”

5 個解答

評分
  • 6 年前
    最佳解答

    何不改成:

    Thank you for writing us you got a bad fax machine that it was bought

    in our market last September, sir (Madam). According to the documents,

    it's guarantee for one year maintenance of the product. However, it's overdue

    of the guarantee. And we have to charge the fee of fix the fax machine.

    If you accept to fix it, please reply us. Thank you again and Have a nice day.

    不過就像路易斯說的,不是今年9月2號才到期嗎? 還是它已經過期很久??

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  • 呆子
    Lv 7
    6 年前

    Your complaint about the fax machine you bought last year has been noticed. Please refer to owner’s manual that the guarantee period is only for one year and has expired from 2nd Sep. So if you will have it repaired, you should pay it.

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  • 匿名使用者
    6 年前

    到下面的網址看看吧

    ▶▶http://candy5660601.pixnet.net/blog

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  • 6 年前

    Good shot, Louis. 現在台灣的維修商,sigh, sigh, sigh.

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  • Louis
    Lv 7
    6 年前

    去年買的傳真機,如果有一年的保用期,而且是九月二日才到期,現在才六月,為何不能免費修理?你的內容好像不合理,如何自圓其說,讓客人滿意?

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