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windows 無法重新整理電腦

大大們好 我的電腦是華碩的型號為S400CA 作業系統為WINDOWS 8

WINDOWS 8 目前在電腦設定的一般選項中有提供 兩項1.在不影響檔案的情況下重新整理您的電腦 2.移除所有項目並重新安裝WINDOWS

電腦因為 WINDOWS UPDATE更新一直跑出來一個相同的叫做KB2802618

先前成功更新時也沒發生過 安裝狀況是成功但是一直跑出來 變得說檢視紀錄裡面一大堆這個資料跑過的痕跡

害我無法成功更新到WINDOWS 8.1

以上兩項問題希望有能力的人事可以幫我解決 謝謝各位大大

我打電話去很多地方 都是跟我說 他們有提供重灌WINDOWS 7或8.1的服務

誰不知道重灌就好 = = 根本一堆死要錢又態度差

我就是想知道答案...如果無能力解 就別回重灌了 謝謝^^

2 個解答

評分
  • 6 年前
    最佳解答

    以下為Microsoft對KB2802618無法update WIN8.1的回答

    Thank you for choosing Microsoft Communities.As you have performed most the troubleshooting steps which we really appreciate, let’s try to run Deployment Imaging and Servicing Management (DISM). To do that please follow the steps below:1. Open Command prompt in Elevated mode.

    打開命令列cmd 2. In the elevated command prompt, copy and paste the command below 輸入 Dism /Online /Cleanup-Image /CheckHealth

    Dism /Online /Cleanup-Image /ScanHealth

    Dism /Online /Cleanup-Image /RestoreHealth /CheckHealth - This switch option only checks to see if a component corruption marker is already present in the registry. It is just a quick way to see if corruption currently exists, and to inform you if there is corruption. It does not fix anything or create a log. This should be finished almost instantaneous.

    /ScanHealth - This switch option does not fix any corruption. It only checks for component store corruption and records that corruption to the C:\Windows\Logs\CBS\CBS.log. This is useful for only logging what, if any, corruption exists. This should take around 5-10 minutes to finish.

    /RestoreHealth - (recommended) This switch option checks for component store corruption, records the corruption to C:\Windows\Logs\CBS\CBS.log, and FIXES the image corruption . This should take around 10-15 minutes up to about an hour to finish depending on the level of corruption .

    15分鐘 至 1個小時

    Restart the computer and try to install the update manually as you did it before and update us on the status of the issue.Thank you

    圖片參考:https://s.yimg.com/rk/AC01065068/o/2084012703.jpg

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  • 匿名使用者
    6 年前

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