誰會這句英文的翻譯~謝謝!

可以幫我翻譯以下這個句子嗎?謝謝
還有為什麼句子中有兩個by?因為兩個by所以就翻譯不出來了...

In the consumer context, the service provider attempts by saying sorry to mitigate the negative repercussions for the service breakdown by a variety of positive psychological consequences (Bolkan and Daly 2009).
4 個解答 4