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急件~~麻煩幫我用英文翻譯內容,謝謝

我在外國網站購物,結果寄來商品破損,想要寫信要求退費。

麻煩幫我翻譯一下內容好嗎,謝謝

內容:

我購買你們網站的保養品,收到包裹時,其中一罐化妝水的瓶底破裂,內容物外漏,導致其他商品也受到損傷汙染,而且那罐化妝水也沒辦法使用了,我會附上收到包裹時商品破損的照片佐證,麻煩你們將那罐化妝水的金額退費給我,另外請問大概需要幾天會完成退費,謝謝。

2 個解答

評分
  • 5 年前
    最佳解答

    i buy in your site care products, when i receive the package, which can of make-up water bottle broken, the contents leak, resulting in contamination of other commodities have also been damaged, and that the tank is no way to use up water, I will be attached on receipt of the parcel damaged goods when the photo evidence, that trouble you will refund the amount of make-up water tank gave me another few days will probably need to ask complete refund, thank you.

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  • 5 年前

    會需要一點手續費吧,你有直接在客服反應嘛

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