EBAY詐騙,該怎麼報案呢?

上個月底,我在EBAY上買了一台Macbok Air電腦,貨是寄到美國的代寄公司。但在收到貨之後,卻是一本書。向賣家反應後,賣家堅持寄出的是電腦,因此不接受退貨,在一週的協調期限到之後,我向EBAY反應,目前EBAY回覆需要報警後才可接受退款,但我人在台北,沒辦法去美國報案,求助代寄公司,他們也回覆只有本人才可以報案,他們沒辦法協助報案,請問我該怎麼做呢?若在下週一沒回覆,EBAY就要Close case,到時候我一毛錢也拿不到啊。希望有人能幫忙回覆我該怎麼做,感謝啊。
更新: 節錄Ebay的回覆, To allow us to proceed, we’ll need you to file an incident report with your local police or law enforcement agency. This confirms that there's been a problem and allows us to continue with the case. Note that if the police can’t provide you with an incident report, we’ll also accept a police... 顯示更多 節錄Ebay的回覆,
To allow us to proceed, we’ll need you to file an incident report with your local police or law enforcement agency. This confirms that there's been a problem and allows us to continue with the case.

Note that if the police can’t provide you with an incident report, we’ll also accept a police reference number.

有大神可以幫忙說明 incident report和police reference number就是要報案的意思嗎?一定要限定本人嗎?
感謝各位大神啊。
5 個解答 5